Order Terms

• Your non-refundable 50% deposit reserves your event date.

• Final payment is due one week before the event date. If the final payment is not paid one week before the due date, cake production will pause, and the contract is null and void; the deposit will not be refunded.

• The week before the final payment, two weeks prior, is the final date to request any changes, quantity, design, style, or size of your order. If a change can be accommodated, a $50 late fee will be added to your order.

• Setup fees will be added to your invoice if setup up is needed at your event (please inquire).
• You are responsible for providing an appropriate/secure surface (table, counter, etc.) for your order.

• If you or a representative choose to pick up and set up the cake without our assistance, you assume all liability for the condition of the cake once it leaves the With Love Sweet Boutique LLC headquarters.

• With Love Sweet Boutique LLC photographs all cake orders and reserve the right to use any photographs for display or promotion without compensation to you.

• Local delivery is $20 (within a 15-mile radius); outer area delivery is $35 (within a 25-mile radius) (not including tolls).

• It is your responsibility to ensure the event location is open and available for setup at the appointed time. In the event the delivery team is required to wait onsite for the location to open, you will be billed for the time waited at the rate of $20 per 15 minutes (this fee must be paid before the cake is delivered to you).

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Storage

• Any cake placed in 70 (+) degree weather during an event has the possibility of melting or deforming due to the heat. We are not liable for a cake once it has been delivered or picked
up.

• If you are planning to serve your cake on the same day it arrives, keep it in a cool place, or refrigerate it.

• AVOID DIRECT SUNLIGHT. Daylight and fluorescent lights can fade the color of your cake decorations and cause severe melting.

• If you are planning to store it for more than a day, refrigerate it in a cardboard box (to absorb moisture).

• All cakes are refrigerated for several hours before the ordered pickup/delivery time. Cakes are best enjoyed at normal room temperature unless it contains fresh fruit or egg-based fillings (i.e. custard/Italian cream), then it must be refrigerated.

• Remove cake from refrigeration up to 1 hour before event time to thaw to room temperature.

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Cake Cutting/Supports

• All tiered cakes have a support system (wooden dowels or large straws).
• All support systems are non-edible.

 

Allergies

• All products may contain or come into contact with milk, wheat, nut extracts, soy, flour (gluten), chocolate, food dyes, as well as other known allergens.
• If allergies are not previously shared, you agree to notify your guests of this risk and hold us harmless for allergic reactions.
• If allergens are discussed during the order process, it will be noted on your invoice.

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Electronic Acknowledgment

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I agree that I have read and understood all terms in this contract. 

 

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